Shipping Policy
Thank you for shopping at SimplAura Stores. Below you’ll find details about how we process and deliver your order of The Mini Press.
Processing Time
• All orders are processed within 1–3 business days after payment is confirmed.
• Orders are not shipped or delivered on weekends or holidays.
Shipping Times
• European Union: 5–12 business days
• United Kingdom: 7–14 business days
• United States & Canada: 7–15 business days
• Rest of the World: 10–20 business days
Delivery times are estimates and may vary depending on your location and courier delays.
Shipping Costs
• Shipping costs are calculated at checkout.
• We occasionally offer free shipping promotions, these will be clearly displayed on our website when available.
Order Tracking
• Once your order has been shipped, you will receive a confirmation email with a tracking number.
• Please allow up to 48 hours for tracking information to update.
Duties & Taxes
• Orders within the European Union are shipped without additional customs charges.
• For international orders, import duties and taxes are included at checkout (Delivered Duty Paid - DDP) whenever possible, so you won’t face surprise fees at delivery.
Delays
• While we make every effort to deliver on time, shipping delays can occasionally occur due to customs, courier backlogs, or factors outside our control.
• If your order is significantly delayed, please contact us and we will assist you.
Incorrect Address
• Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
Lost or Damaged Packages
• If your package is lost or arrives damaged, please contact us immediately.
• We will work with the courier to resolve the issue and, if necessary, send a replacement or issue a refund.
Contact Us
If you have any questions about shipping, please reach out:
📧 info@simplaurastores.com